Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website or use our web application. They help us provide you with a better experience by remembering your preferences and improving how our service works.

Similar technologies include local storage, session storage, and other browser storage mechanisms that serve similar purposes.

How We Use Cookies

We use cookies for several important purposes:

Essential Cookies

• Authentication: Keep you logged into your Tenkobo account
• Security: Protect against fraudulent activity and enhance security
• Session Management: Maintain your session as you navigate between pages
• Load Balancing: Distribute network traffic efficiently

Functionality Cookies

• Preferences: Remember your language, theme, and other settings
• Learning Progress: Store your study progress and flashcard states locally
• Form Data: Remember information you've entered in forms
• Feature Usage: Remember which features you've used and how you prefer to use them

Analytics Cookies

• Usage Analytics: Understand which features are most popular and useful
• Performance Monitoring: Identify and fix technical issues
• A/B Testing: Test different versions of features to improve user experience
• Error Tracking: Monitor and fix bugs and crashes

Third-Party Cookies

We may use third-party services that set their own cookies. These services help us provide and improve Tenkobo:

Mobile App Data Storage

Our mobile apps use local storage mechanisms similar to cookies:

• User Preferences: App settings, theme preferences, and notification settings
• Learning Data: Flashcard progress, study streaks, and offline content
• Authentication: Secure tokens to keep you logged in
• Cache: Temporary storage to improve app performance and offline functionality

Your Control Over Cookies

Browser Settings

You can control cookies through your browser settings:

• Block all cookies: Prevent all cookies from being set
• Block third-party cookies: Allow only cookies from Tenkobo
• Delete existing cookies: Remove cookies already stored
• Receive notifications: Get alerts when cookies are being set

Mobile App Controls

In our mobile apps, you can control data storage through:

• App Settings: Disable analytics and optional data collection
• Device Settings: Clear app data or restrict app permissions
• Account Settings: Control what data is synced across devices

Cookie Retention

Different types of cookies are stored for different periods:

International Data Transfers

Some cookies may result in data being transferred internationally. As a Norwegian company operating globally, we ensure all international transfers comply with:

• European Union General Data Protection Regulation (GDPR)
• Norwegian data protection laws
• Appropriate safeguards for data transfer
• Nigerian Data Protection Regulation (NDPR) for Nigerian users

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of significant changes through:

• Email notification to registered users
• Prominent notice on our website and apps
• Updated "Last Modified" date at the top of this policy

Contact Us About Cookies